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Logistics Coordinator, OTS Supply Chain - Global Transportation & Logistics

May 9, 2026

Description Our mission is to deliver what our customers need, where they need it, when they need it. Global Transportation and Logistics (GTL) is dedicated to understanding customer expectations and identifying opportunities that enhance customer experience.

An ideal candidate should be able to identify a potential shipment issue and create a solution, while driving the customer experience without compromising on time. The candidate should have the basic understanding of logistics and should be able to communicate clearly in the verbal and written form. They will serve as the primary custodians of shipment tracking for the business to final delivery.

Key job responsibilities

Continual, tactical communication with key stakeholders to include, but not limited to RAD Operations, Transportation Carriers, Internal BU customers, OTS Supply Chain.
Communication skills are required, enabling the individual to grasp key points in discussions and written materials, engage confidently in everyday interactions, articulate opinions, and present their perspectives effectively.
Acknowledges differences and seeks to understand diverse points of view, even when uncomfortable.
Demonstrates commitment to and curiosity about the diverse needs of customers, supporting opportunities for all to thrive and leveraging diversity within and across teams.
Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
Must be able to systematically escalate problems or variance in the information and data to GTL Logistic Specialist, and GTL Logistics Manager.
Ability to pull data from numerous databases (using Excel and/or other data management systems) and to perform ad hoc reporting and analysis as needed.
Capable to perform a Root Cause Analysis on any recorded issues regardless of scope.
Meet performance metrics to assist with driving business results.
Share daily/weekly/monthly metrics as requested.
Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.

A day in the life The daily responsibilities of this Amazon logistics coordinator encompass a range of critical tasks to ensure smooth operations for the Janus business unit. These include coordinating truck pickups with 3PL and brokers, uploading physical receipts to AWS, maintaining accurate freight and parcel tracking documentation, managing pallet volumes with Janus Operations, investigating shipment issues, updating reporting documents for management reviews, and providing end-of-day summaries. This role requires constant communication with various stakeholders, meticulous attention to detail in tracking shipments and pallets, and the ability to quickly address and document any logistical challenges that arise. The coordinator's work is essential for maintaining efficient fulfillment operations, ensuring timely deliveries, and providing upper management with accurate performance data for decision-making. About The Team Global Transportation Logistics (GTL) team supports the movement of non-inventory IT equipment (assets, spare parts, and consumables) across our fulfillment and delivery networks (including Data Centers). This team consists of both inbound/outbound logistics, reverse logistics programs, dangerous goods and import/export trade compliance.

The team is focused on continuously improving its logistics operations, saving costs, addressing compliance requirements, facilitating proper asset disposition, and expanding services to meet growing business needs.

Basic Qualifications

1+ years of Microsoft Office (Word, Excel, and Outlook) experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Are 18 years of age or older

Preferred Qualifications

3+ years experience within Amazon Global RAD Operations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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